 |
|
 |
| Customer
Support Newsletter |
Feburary 2007 |
|
|
|
|
|
|
The Universal Bathroom
Furniture
catalogue has been updated
and is available to download.
Three new cistern base units have been
added based on requests from
Planit users.
If you have any suggestions
or requests for the next
release in April 2007
please contact the support
team.
Phone 01233 635533 or
email using this link.
|
|
|
 |
 |
 |
|
For a larger
view of the new units click
on the “More” button.
|
 |
|
To view
the movie on how to install
catalogues Online,
click
on the “More” button.
|
|
|
|
|
As part of Planit
International's continued commitment
to improve its products it is our
intention to upgrade the Universal
Catalogue Suite on a quarterly
basis.
These catalogues
consist of Universal Kitchens,
Universal Bathrooms, Universal
Bedrooms and Advanced Graphics.
To help us maintain
these catalogues with the latest
industry design features, you are
invited, as an experienced user, to
let us know what you would like
added or changed.
Please email or post your
suggestions, with as much
information as possible, to Planit.
Use this link to email your
suggestions for the Universal Suite
Update. |
|
|
|
|
|
 |
|
|
|
 |
|
|
 |
|
There are now three drawn
appliance catalogues
available to buy at £125 +
vat each.
To view in
more detail click on the
manufacturers logo.
|
|
|
|
|
Advanced Graphics |
Update |
|
Alno Grand |
Update |
|
Arthur Bonnet |
Update |
|
Beckermann |
Update |
|
Bontempi |
Update |
|
Gatto |
Update |
|
Geba |
Update |
|
Habemat |
Update |
|
Hacker Activ 130 |
Update |
|
Hardy |
Update |
|
Leicht Avance |
Update |
|
Pino |
Update |
|
Schuller |
Update |
|
Systemat |
Update |
|
Systemat Edition |
Update |
|
Universal Bathroom
Furniture NDS |
Update |
|
|
|
|
|
|
 |
|
|
Booking Training Online |
|
|
Booking training online is very easy
and provides you with a complete
list of courses and locations. For
step by step instructions click on the “More” button. |
|
 |
NEW COURSE
Winning more Clients.... KBB Industry Training |
| |
|
This course is designed for people
in the KBB industry that want to
understand how the Customer Care and
Relationship process can benefit
their performance, profit and
turnover through stronger client
relationships.
The objective is to highlight, and
concentrate on the importance of
good planning, preparation,
appropriate use of CAD and will
demonstrate and advise on quality
negotiation techniques to ensure
complete customer satisfaction.
The sessions on body language will
be particularly useful to all
employees that are involved in face
to face communication with clients.
The “Wow” session will clearly
demonstrate the opportunity to
maximise profit and attract new
business either directly, or by
referral, through quality
negotiation and customer
satisfaction.
The course has been approved by the
NTG and qualifies for grants for any
business that is registered and pays
the training levy to the CITB. |
|
|
| |
|
|
|
|
Course Dates |
|
|
|
|
|
|
Date |
Duration |
Course |
Location |
|
|
|
|
|
|
15- Feb |
1 Day |
INTRO |
Coventry |
|
16- Feb |
1 Day |
ES |
Coventry |
|
20- Feb |
1 Day |
INTRO |
Wakefield |
|
21- Feb |
1 Day |
HPP |
Wakefield |
|
27- Feb |
1 Day |
INTRO |
Edinburgh |
|
28- Feb |
1 Day |
ES |
Edinburgh |
|
|
|
|
|
|
06- Mar |
1 Day |
INTRO |
Ashford |
|
07- Mar |
1 Day |
HPP |
Ashford |
|
15- Mar |
1 Day |
ES |
Coventry |
|
16- Mar |
1 Day |
PWC |
Coventry |
|
20- Mar |
1 Day |
INTRO |
Wakefield |
|
21- Mar |
1 Day |
ES |
Wakefield |
|
27- Mar |
1 Day |
INTRO |
London |
|
|
|
To view the
training website
click on the “More”
button. |
|
|
| |
|
|
|
|
|
|
|
| |
|
|
| If you
would like to see any particular Hints or Tips included
or have any other comments regarding these, please send
an email to
supportfeedback@planit.com |
|
|
Planit Helpline Tel: +44 (0)1233 635533 |
|
|
|
 |
|
 |
A
bottle of Champagne will be awarded
to the winner of the design of the
month.
Bronwen Page’s family are British and French, and she lived in France for several years, before returning to the UK in 2000. Bronwen previously worked as an Account Executive in data and marketing.
At the end of August 2006, Bronwen accepted an invitation to train here at Planit for nearly a year, before taking up a position in Planit International’s Corporate Team.
“Since then I have been lucky enough to spend 3 months in the data department, and I am currently training with the boys in support”
“Everyday is different, every Client presents their own challenges… and the Support Team are some of the most patient, interesting and good humoured chaps I have met! I hope they’ve enjoyed working with me, and I look forward to gaining some training experience in the near future”
