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Customer Support Newsletter January 2007
In this edition:

Advanced Graphics Catalogue Quarterly Update

New Bosch Graphics Catalogue

New Crosby Catalogue

Backing Up Database to an External Drive

New Support Member

Updates Due for Completion This Month

Training Information

Book Training Online

System Requirements
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Advanced Graphics Catalogue Update


The Advanced Graphics catalogue has been updated and is available to download. Over 80 new items and tiles have been added based on requests from Planit users.

If you have any suggestions or requests for the next release in April 2007 please contact the support team.

Phone 01233 635533 or email using this link.

 

To view the movie on how to install catalogues Online,

click on the “More” button.

 


Manufacturers catalogue DVDs sent after 4th December will also include the Advanced Graphics catalogue.
 

 

 

New Crosby Catalogue



 


Crosby
has been produced using the New Data Standard and is based on the Universal Kitchens catalogue.


 

Universal Catalogue Updates

As part of Planit International's continued commitment to improve its products it is our intention to upgrade the Universal Catalogue Suite on a quarterly basis.

These catalogues consist of Universal Kitchens, Universal Bathrooms, Universal Bedrooms and Advanced Graphics.

To help us maintain these catalogues with the latest industry design features, you are invited, as an experienced user, to let us know what you would like added or changed.

Please email or post your suggestions, with as much information as possible, to Planit.

Use this link to email your suggestions for the Universal Suite Update.
 

Below is a list of anticipated release dates
 
Catalogue  Release Date
   
Universal Kitchens: 03/02/07
Universal Bathrooms: 03/02/07
Universal Bedrooms: 10/02/07
Advanced Graphics: 10/02/07
   
Universal Kitchens: 13/04/07
Universal Bathrooms: 21/04/07
Universal Bedrooms: 13/04/07
Advanced Graphics: 21/04/07
   
Universal Kitchens: 03/08/07
Universal Bathrooms: 11/08/07
Universal Bedrooms: 03/08/07
Advanced Graphics: 11/08/07
   
Universal Kitchens: 02/11/07
Universal Bathrooms: 02/11/07
Universal Bedrooms: 02/11/07
Advanced Graphics: 02/11/07

New Bosch Graphics Catalogue

Database Backup


On starting Planit Fusion live the database is automatically compressed and backed up. It is strongly advised that the backed up file is copied onto a back up device, such as a USB Memory Stick or CD Writer for security. At the end of the day it is also advisable to back up your days work by copying the Master Database.

To view the help file click on the “More” button.
 

New Support Team Member
 
Clive has a sales and training background, initially within the financial services sector and more recently in the call centre industry.
Clive is very customer focussed and thrives on providing help, whether through training or telephone support.

Clive Knight

 

 
Updates due for completion this month
Booking Training Online
Booking training online is very easy and provides you with a complete list of courses and locations.

For step by step instructions click on the “More” button.

CITB certification for Planit training courses

 
Planit offers a range of CITB-approved one-day training courses designed to help even the most experienced user of Planit Fusion to extract the maximum benefit from all features of the software, with venues carefully selected to ensure there is one in easy reach of everyone throughout the UK.

Fully endorsed by the Construction Industry Training Board (CITB), the Planit courses are eligible for grants to help with training costs. Companies which pay the CITB levy can claim £35 for each day of training per delegate sent on a course. Additional grants of up to £500 are available when companies submit a training and development plan to the CITB.

 
Courses Available
Introduction to Planit, Classroom (INTRO)
Essential Skills, Classroom (ES)
High Performance Planit, Seminar (HPP)
Pricing With Confidence, Classroom (PWC)
Planit For Bathrooms, Classroom (PFB)

 

Click on map for location details.

 

Courses are held regularly at a range of venues throughout the UK, making them easily accessible for retailers nationwide.

Course Dates
Date Duration Course Location
     
16- Jan 1 Day INTRO Leeds
17- Jan 1 Day   PWC Wakefield
18- Jan 1 Day INTRO Coventry
19- Jan 1 Day   HPP Coventry
24- Jan 1 Day  PFB  Ashford
25- Jan 1 Day    ES Ashford
30- Jan 1 Day INTRO Bristol
31- Jan 1 Day    ES Bristol
     
06- Feb 1 Day INTRO Ashford
07- Feb 1 Day   PWC Ashford
15- Feb 1 Day INTRO Coventry
16- Feb 1 Day    ES Coventry
20- Feb 1 Day INTRO Wakefield
21- Feb 1 Day   HPP Wakefield
27- Feb 1 Day INTRO Edinburgh
28- Feb 1 Day    ES Edinburgh

 

 

To view the  training website click on the “More” button.

   
 
 

System Requirements

Recommended Hardware and Operating System Requirements.
     
To make sure you are getting the best out of your Planit Fusion Live software, please refer to the system requirements by clicking on the “More” button.

If you would like to see any particular Hints or Tips included or have any other comments regarding these, please send an email to supportfeedback@planit.com
Planit Helpline Tel: +44 (0)1233 635533